If you want to become indispensable to a fast-growing, kick-ass, yet humble company, then Bulu might be your next home. Bulu Box is the first vitamin and supplement nutrition sample box – this short video sums up Bulu Box nicely. We also work with other companies to add a recurring revenue stream to their business by building Private Label Subscription Box Programs. We believe that health-minded individuals make enjoyable team members. We like to empower our employees because we trust you. And we believe that it’s ok to screw up as long as you fess up (and learn from it).
We'll pay you competitively, even when you're on vacation sometimes. We're known to take a mid-afternoon break for a quick spin class. And you can bring Fido to the office! Interested? Good. Check out our available positions below.
Customer Support Manager
We’re looking for a fearless individual with a passion for first class customer service, top-notch communication skills, and positivity from here to Mars. If this describes you, Bulu may be your new home! We are seeking a Customer Support Manager to provide excellent customer service to customers of our Private Label Subscription Box Programs (including Bulu Box). Bulu perks? You’ll enjoy flexible vacation, no dress code, health benefits, helpful coworkers and competitive salary!
- Positive attitude
- Bachelor’s degree preferred
- 2+ years’ experience in customer service
- Experience with customer service software (e.g., ZenDesk, Desk.com, or similar)
- A Confident communicator who excels at sharing solutions via email and phone
- A service-minded individual who is positive and empathetic in high-pressure situations
- Make someone's day better: Resolve customer questions and requests for Bulu Private Label Subscription Box program customers (including Bulu Box)
- See the big picture: Bring creative, efficient and strategic solutions to the table for our Private Label Box programs. Then, execute those plans according to Bulu’s core values.
- Be the first line of defense: You’ll be the first to know when customers love something (or don’t.) Beyond providing positive solutions to customers, you will interface with Account Directors to proactively put customers first, every time, for all of our programs and clients.
>>Submit your resume to email@example.com